FAQs

Currently, we ship to the UK & EU from this website, please read out shipping terms for details on international orders. We also have a North America website that serves the United States and Canada, and Australia and New Zealand are served from our Australian website.

In all cases, orders placed by 3pm Monday-Friday will be dispatched the same day. Orders placed after 3pm, will be shipped on the next business day. Delivery time is also dependant on the shipping option selected. Please read our shipping policy for more info.

We offer a range of shipping options including DPD next day delivery. Please read out shipping policy for more information.

Once you get to the checkout page, you can enter your discount codes in the box on the right.

Yes! Just email us at support@tacticagear.uk with an outline of what you're looking for and we can discuss your order further.

Yes! If you're interested in ordering corporate branded multitools, please reach out to us at support@tacticagear.uk.

Our main line of multitools - including the M.100, M.250 and their relatives - are all built using an engineering-grade composite. This material has a very high glass-to-polymer ratio (70%), making it incredibly tough, and weighs in 40% lighter than titanium.

No. All of our tools, regardless of colour, are made using the same material.

Certain tools have steel inserts (such as the M.100), while others - like our line of card tools - are entirely steel. These parts are made from heat-treated 420C-grade stainless steel, a great all-rounder that'll stand the test of time.

All of our screwdriver bits - regardless of colour or coating - are made from D2 tool steel.

That varies. While we strive to make our tools travel-friendly, it is ultimately the decision of travel authorities what is and isn't a threat. Our main line of composite multitools - such as the M.100 and M.250 - are TSA compliant, but it is ultimately up to an officer's discretion. To be safe, we always recommend you pack it in your check-in luggage.

All of our products are designed in Australia! Everything we design comes from either the coastal city of Newcastle, New South Wales, or the equally coastal (but much colder) Melbourne, Victoria.

All of our products are made by our manufacturing partners in Guangzhou, China.

Yes! All tools come with a one-year warranty to be free from all manufacturing defects. This does not extend to normal wear and tear, but feel free to email us at support@tacticagear.uk, and we'll look into it for you.

Any consumable part of a tool that is expected to wear down with regular use is not covered by our warranty. This includes, but is not limited to, screwdriver bits, firestarter rods, screwdriver extenders and paracord.

Registering your tool gives you access to free lifetime warranty on all manufacturing defects, so you can rest assured your tools have your back.

Easy! Just scan the QR code on the front of your box, follow the prompts and fill in your information. If you need any help, don't hesitate to reach out to us at support@tacticagear.uk.

If you own multiple Tactica products - first of all, thanks! - then please go ahead and register them all. It's the best way for us to keep track of what you have own and what's covered.